On this page
Dedicated Customer SupportExpert guidance from our team throughout your ownership journey.
Workshop checksUpgrade compatibility and safety checks where applicable.
Flexible payments Klarna, humm and card payment options can be supported.
Warranty guidanceClear support for eligible manufacturer-backed warranty questions.
01 WHAT THIS PRODUCT IS & ROAD RULES

TOTEM XC921 28" Electric Bike

The TOTEM XC921 28" is an electric bike for everyday journeys with electric assistance. Compare the available options and their specifications below to choose the right setup for your riding.

Specifications

  • Motor: Shengyi DGWH2C
  • Battery: PM1 36V, 13Ah (removable)
  • Display: KEY-Display KD21C
  • Frame: Aluminium
  • Fork: MODE MD-682
  • Tyres: 700×38C
  • Brakes: Shimano mechanical disc brake
  • Rear gearing: SHIMANO RD-M360

Available from Lifty Electric in Ireland. Supplier availability checked on 15 September 2026; dispatch timing is subject to confirmation.

IRISH ROAD RULES

MODEL CLASSIFICATION & BIKE TO WORK

Check the exact variant’s motor rating, assistance cut-off, throttle and manufacturer classification before relying on road-use or scheme eligibility. A product category or brand name alone does not establish compliance.

Revenue’s tax-exemption limits are €1,500 for a qualifying e-bike or pedelec and €3,000 for a qualifying cargo bike, including eligible safety equipment. These are purchase limits, not tax refunds. Employer participation, eligible journeys and scheme rules apply; personal savings vary.

QUICK SUMMARY
Brand:TOTEM
Category:Electric Bike
02 KEY SPECIFICATIONS & NUMBERS

Factory specification

Specifications describe the supplied factory model. Selected Labs services are listed separately in your setup.

MotorShengyi DGWH2C
BatteryPM1 36V, 13Ah (removable)
FrameAluminium
ForkMODE MD-682
Tyres700×38C
BrakesShimano mechanical disc brake
Rear gearingSHIMANO RD-M360
Net vehicle weight24
Unfolded dimensions185 × 66 × 108 cm (L × W × H)

Confirm the exact model year and supplied revision before ordering. Manufacturer range is a maximum under stated test conditions; actual range depends on load, terrain, assistance and weather. Tyre and brake fitment must match the installed parts.

03 PARTS & ACCESSORIES: FITMENT CHECK

We have not yet confirmed specific compatible parts or machines for TOTEM XC921 28" Electric Bike.

Compatibility must be confirmed for your exact model, year or revision and the selected part. Send us the model details and clear photos of the existing part, connectors and labels before ordering.

Request a fitment check →

For chargers and batteries, the voltage, current, battery system, connector, polarity and any communication protocol must all be approved for the exact machine. A matching plug or similar product name does not establish compatibility.

04LIFTY LABS DUBLIN WORKSHOP (SERVICING, REPAIRS & UPGRADES)

Workshop support is available at 157 Capel Street, Dublin 1. Book first, then bring your complete vehicle at your booked time (Tuesday to Friday 11:30 to 18:00, Saturday 11:30 to 17:00). Contact us first with the model and symptoms to confirm support, scope, price and availability. Completion time depends on diagnosis, parts and workload.

Book a Repair or Upgrade (3-Step Flow) → View workshop services and current prices · Electric scooter repairs · Workshop upgrades

05 WARRANTY COVERAGE & DELIVERY RATES
OFFICIAL WARRANTY

MODEL-SPECIFIC WARRANTY INFORMATION

Warranty duration, covered components and exclusions depend on the exact model and written terms. Check the product warranty and Lifty’s policy before purchase. Optional workshop weather protection does not automatically change manufacturer cover. Your statutory consumer rights are separate from a commercial warranty.

Refund policy

IRELAND DELIVERY RATES

Bicycle delivery within Dublin: €89. Delivery outside Dublin within Ireland: €99.

Free delivery within Ireland applies only when a single order exceeds €4,000. UTO e-bikes remain collection only.

Store collection is free at 157 Capel Street, Dublin 1.

Professional Bicycle Assembly & Setup: from €49 for Fiido, UTO and other small bikes; ENGWE €79. Includes assembly, brake adjustment, gear tuning where applicable, wheel alignment, tyre-pressure checks, fastener checks and a final safety inspection. Available with store collection only.

For delivery outside Ireland, check the available options and final charge at checkout.

06 SIMPLE QUESTIONS & ANSWERS (FAQS)
Can I ride this vehicle in rainy Irish weather?

See model rating and weather-care guidance in specifications.

What are the delivery prices for Ireland?

View delivery, collection and assembly options.

How do I get servicing or repairs in Dublin?

Booking required: book your repair, upgrade or diagnostic online or email repairs@liftyelectric.com, then bring your vehicle to 157 Capel Street, Dublin 1 at your booked time (Tue to Fri 11:30 to 18:00, Sat 11:30 to 17:00).

Choose with confidence

Size & fit

Use sizing as a guide. Contact us if you are unsure.

Browse bikes by size

Approximate rider heights. Sizing varies by brand and model.

Choose S, M, L or XL to browse available options.

Manufacturer size details

Manufacturer guidance & dimensions

TOTEM XC921 28" Electric Bike

Check the manufacturer geometry and contact us to confirm the exact supplied size.

Check your exact height

Enter your exact height, not a height band. Measure standing upright without shoes.

Ask us about sizing

Sizes and height ranges are guidance, not a fit guarantee. Confirm the exact supplied size before ordering.

Parts & Accessories

We confirm fitment before recommending a replacement for your machine.

Compatibility must be confirmed for your exact model, year or revision and the selected part. Send us the model details and clear photos of the existing part, connectors and labels before ordering.

Request a fitment check →

We do not recommend a part solely from its title, dimensions, connector appearance or nominal voltage.